Once we've seen that the machine identifies correctly we can move to the next step. There may be damage to the USB port which is part of the Motherboard.) (If the device appears as "Unknown" or if it doesn't appear at all, you may need to try a different USB cable, or The MH is identified as "USB Printing Support." If you do not see this, check for an "Unknown Device." Go to the start menu and open Device Manager, then open the grouping "Universal Serial Bus Controllers." Plug the USB in from the cutter to your PC. Vinyl Cutting software is not quite that easy, but that shouldn't stop you! Let's take it step-by-step:ฤก) Is your computer correctly identifying the MH? Knows what port the device is plugged into. You plug a smartphone into a computer and your computer instantly asks "what would you like to do with this phone?," meaning it has not only identified the device plugged in, In many cases, the first day of using a vinyl cutter can be the most difficult because setup is not as automated as we've come to expect with technology. If text is more your speed, you can also read the directions for setting up your MH in Sure Cuts or Vinylmaster below: Setup and Installation of the MH Series Vinyl Cutter from USCutter on Vimeo. We've included links to other videos you may find useful. If you have further questions, you can always reach out to tech support. Here's a short video on the basic construction and setup for your cutter.
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